Legal
Last updated 1 August 2026
This policy explains what we collect, why, and what you can do about it. It is written to be read rather than to be impressive.
Journeywright Studio sells downloadable templates and systems for customer journey and experience work. For data protection purposes we are the data controller for information collected through this website.
Contact: hello@journeywrightstudio.com
| What | When | Why |
|---|---|---|
| Email address | When you request a free download or subscribe | To send you the file and, if you agreed, occasional emails |
| Name and billing details | When you buy something | To process the payment and meet tax obligations |
| Email opens and clicks | When you receive our emails | To see which emails are useful and stop sending ones that are not |
| Anonymous page analytics | When you visit the site | To see which pages people find and use |
We do not collect special category data. We do not ask for your phone number, address or job title.
We use a small number of third-party services. Each is a data processor acting on our instructions.
| Service | What it handles |
|---|---|
| Kit (kit.com) | Email addresses, subscription preferences, email engagement |
| Lemon Squeezy | Payments, billing details, tax records. They act as merchant of record and are the legal seller for your purchase. |
| Cloudflare | Website hosting and delivery |
| Google Analytics | Anonymous page-level statistics |
We do not sell your data. We do not share it with advertisers. We do not run advertising trackers on this site.
These services store data on servers in the United States and the European Union. Transfers outside the UK and EEA rely on Standard Contractual Clauses or equivalent safeguards maintained by each provider.
Wherever you live, you can ask us to show you what we hold, correct it, delete it, or send it to you in a portable format. You can object to processing and withdraw consent at any time.
Email hello@journeywrightstudio.com and we will respond within thirty days. There is no charge and you do not need to give a reason.
Every marketing email has an unsubscribe link in the footer. One click, no confirmation page, no attempt to talk you out of it.
If you are in the EEA or UK and believe we have handled your data badly, you can complain to your national data protection authority.
This site sets no advertising or tracking cookies. Google Analytics sets a cookie to count visits; if you would rather it did not, browser-level blocking or an ad blocker will stop it and nothing on the site will break.
This is a business product. It is not directed at anyone under 16, and we do not knowingly collect their data.
If this policy changes materially, we will update the date above and, where the change affects you, say so by email.